My Details

Product details

In this field you can fill in the article number. You can find this on the box, on the sticker, on your invoice, at the bottom of the product or on the sticker in the battery cover.
Enter the invoice date here. This is important for returning products within the warranty and right of return requests.
Here we ask you to attach the purchase receipt/invoice. This can be a copy, clear photo or scan of the receipt, or a copy invoice in PDF or .doc format. (.pdf, .docx, .jpg)
Enter the serial number of the product here, if the product has a serial number. The serial number can be found on the sticker at the bottom of the product or on the sticker inside the battery cover.
This is a free field. You can enter something here for your own administration to help identify the product.
In the comments field you can enter a description. The more information we get, the easier it is to help you. In case of a problem, be sure to mention when the problem occurs (continuously, intermittently, after x hours of use), during which use and whether you have already contacted our service department.